Virus & Malware Removal

Viruses and spyware can cause all kinds of performance problems for computers. Is your desktop running slowly? Have a laptop constantly plagued by error messages? What about friends complaining about emails they received from you which you never sent? These are all symptoms of viruses and spyware and could indicate your computer has “caught” one or more of either. The sooner they’re removed, the greater the likelihood you’ll avoid permanent damage to your files or worst if there is financial loss. It’s a tricky process but fortunately, we can assist you.

What We Do

List of our Virus & Malware Removal Services

Remove all Viruses, Spyware & Rootkits

Removal of Viruses, Spyware & Rootkits

All malicious viruses, spyware and rootkits on your computer will be completely removed using specialist tools and software.

Repair any Operating System issues caused by the Virus

System Repairs caused by Virus

Viruses and spyware often create issues with a computer’s operating systemlike boot problems (‘geek speak’ for difficulties in turning a computer on) or even a dreaded blue screen. These will be repaired to prevent ongoing problems.

Perform Critical Operating System Updates

Critical Operating System Updates

An infected computer sometimes won’t properly download and install critical operating system updates as it usually would. Your technician will perform any necessary updates that it’s missed out on.

Test Operating System for Proper Functionality

Operating System Testing for Proper Functionality

Your operating system will then be thoroughly tested to guarantee proper functionality.

Install or Update Internet Security Software

Internet Security Software Installation or Update

It’s most likely that your computer “caught” its virus or malware online or from an email attachment. The best safeguard against this in the future is up to date internet security software. We will check to see if you have internet security software already installed; if you do we’ll update it and make sure it’s working properly and if you don’t we’ll install it for you.

Have a Question?


We are here to help. If you do not find what you’re after in our Frequently Asked Questions, email or contact us.

Currently, there are over 150,000 new forms of viruses and malware released every single day. The most common ways they get into your system are through downloads of software from illegal download sites, vulnerabilities in your currently installed software, clicking on malicious links in emails or visiting a compromised website, even legitimate well-known websites. 

The best ways to protect your computer include:

  • Running a high-quality virus/malware protection solution
  • Run as a standard user and not as an administrator
  • Ultimately, it comes down to the behavior of the users of the computer while surfing the Internet.
  • Ensure you are running behind both a software and a hardware firewall
  • Keeping ALL of your installed software updated
  • Never clicking on links in emails unless you are absolutely sure you know the origins of the message

We all like free, right? As the saying goes…’You get what you pay for.’ While there is no 100% guarantee with any anti-virus solution, the current state of virus and malware attacks on today’s computer systems prompts our team to no longer recommend any of the free anti-virus products currently available. They simply do not offer the same quality of protection as paid products. When you pay for your anti-virus product, you get far better protection than what any of the free solutions offer. Feel free to contact us on security protection options we offer.

With thousands of threats being generated every day, many of which are unique threats that are served up to infect your particular system uniquely, you may have come into contact with a threat antivirus does not yet recognize. In addition, some malware is designed specifically to disable antivirus software. Trojans and worms can be complicated because they contain no clean code that antivirus can repair automatically; instead, they must be manually removed.

Malicious software, also known as malware, is a general term often used to describe any threat your computer may have from an infected software. Computer viruses, spyware, Trojans, and worms can all fit under the blanket of malware.

Other common malware types are keyloggers, which log keystrokes as the user types on their computer, often storing passwords, social security numbers, or pin codes.

Each type of malware is different and can require different software programs to remove.

If you think that you have any malware on your computer, it is best to seek the assistance of a professional to ensure that each type is removed, no matter how deep it is hidden in your machine.

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Orewa Store

G/8 Moana Avenue, Orewa, Auckland 0931


Warkworth Store

17 Neville Street Warkworth Auckland 0910